Back in Motion Ltd. – Terms of Service & Privacy Policy
Effective Date: July 8, 2026
Location: Gulshan-1, Dhaka, Bangladesh
Welcome to the website and clinical portal of Back in Motion Ltd. ([https://backinmotionbd.com](https://backinmotionbd.com)). If you are searching for an elite, U.S.-standard clinic for physiotherapy near me in Dhaka, our facility provides world-class rehabilitation. By accessing our website, booking an appointment, or using our clinical services, you agree to comply with and accept the following Terms of Service and Privacy Policy. Please read them carefully.
PART 1: TERMS OF SERVICE
1. Medical Disclaimer
- Informational Content: Our team provides all text, graphics, images, and information on this website for general educational purposes only. This content does not replace professional medical advice, physical diagnosis, or a customized treatment plan.
- No Doctor-Patient Relationship via Website: Accessing this website or submitting an online form through our booking portal does not establish an official doctor-patient relationship. We only establish a formal clinical relationship after a one-on-one consultation and physical assessment with our U.S.-trained physical therapists or medical doctors at our Dhaka facility.
- Emergency Situations: Back in Motion Ltd. operates an outpatient rehabilitation and family medicine facility. We do not provide 24/7 emergency medical services. If you experience a life-threatening medical emergency, please visit the nearest hospital emergency room immediately.
2. Appointment Booking and Scheduling
- Triage and Requests: Submitting an appointment request online does not guarantee a locked time slot. Our front desk must confirm all requests before scheduling them.
- Operational Schedule: Our standard clinical hours run Saturday through Thursday from 10:00 AM to 9:00 PM. Please note that we close the clinic completely on Wednesdays for clinical optimization and maintenance. We do not schedule or process appointments on Wednesdays.
3. Cancellation and No-Show Policy
To ensure all patients in Dhaka have fair access to our U.S.-standard care, we enforce a strict scheduling policy:
- 24-Hour Notice: If you need to reschedule or cancel your session, you must notify our front desk at least 24 hours in advance.
- Late Arrivals: If you arrive more than 15 minutes late for your session, we may shorten your treatment time to accommodate the next scheduled patient, or we may ask you to reschedule.
4. Fee Structures and Payments
- Our front desk clearly details all clinical fees for physiotherapy assessments, Osteopathic Manipulative Treatment (OMT), and Family Medicine consultations.
- Patients must settle all payments immediately following their treatment session. We accept cash, major credit/debit cards, and verified local mobile banking channels (e.g., bKash, Rocket, Nagad).
PART 2: PRIVACY POLICY & DATA PROTECTION
Back in Motion Ltd. protects the absolute confidentiality, integrity, and security of your personal and medical records.
1. Information We Collect
We collect data through online registration forms, phone bookings, and direct clinical intakes. This data includes:
- Identity Data: Full name, age, gender, and national identity details if required.
- Contact Data: Phone number, email address, and home/work address.
- Clinical & Health Data: Medical history, imaging reports (X-rays, MRIs), current symptoms, prescription details, and functional movement assessments.
2. How We Use Your Data
We strictly use your personal and health information to:
- Engineer and execute your personalized physiotherapy, osteopathic, or primary care treatment plans.
- Contact you for appointment reminders, schedule adjustments, or clinical follow-ups.
- Ensure accurate internal billing and administrative processing.
- Improve our clinic’s performance, user experience, and community health literacy.
3. Absolute Confidentiality & Zero Third-Party Disclosures
- Patient Privilege: We protect your clinical information under national healthcare standards and the Bangladesh Medical & Dental Council (BMDC) code of ethics.
- No Commercial Sharing: We do not sell, rent, lease, or share your private data or medical history with third-party marketing companies.
- Legal Exceptions: We will only disclose your information to external parties if you explicitly authorize us in writing, or if the prevailing laws of the People’s Republic of Bangladesh strictly require it.
4. Security of Digital & Physical Records
We employ enterprise-grade security measures to keep your data safe. Online booking forms use secure encrypted pipelines, and we safely house physical clinical charts inside authorized medical storage systems that only your treating clinical team can access.
PART 3: GOVERNING LAW
The laws of the People’s Republic of Bangladesh govern and construe these Terms of Service and Privacy Policy. The courts located in Dhaka hold exclusive jurisdiction over any disputes arising out of or relating to these terms.
CONTACT INFORMATION
If you have any questions regarding our structural policies, data management practices, or want to book an appointment with the premier choice for physiotherapy near me in Gulshan, please contact our administrative team directly:
- Corporate Entity: Back in Motion Ltd.
- Physical Address: Hoque Plaza (4th Floor), House # 7, Road # 14, Gulshan – 1, Dhaka 1212, Bangladesh.
- Official Phone: +880 1313-717272
- Official Email: info@backinmotionbd.com